Privacy Policy

At Cymoraqelinth, we are committed to protecting your privacy and ensuring transparent handling of your personal data in accordance with Malaysian data protection laws and international privacy standards.

Data Controller Information

Cymoraqelinth, a Malaysian private limited company, acts as the data controller for all personal information collected through our website and services.

Level 41, Menara Hap Seng, Jalan P. Ramlee, 50250 Kuala Lumpur

Information We Collect

We collect the following types of information to provide our financial planning services:

• Contact information including name, email address, phone number, and postal address
• Financial information relevant to planning consultations such as income ranges and planning goals
• Technical data including IP address, browser type, and website usage patterns
• Communication records including consultation notes and correspondence history

How We Use Your Information

Your personal data is used for the following purposes:

• Providing personalized financial planning consultations and ongoing support services
• Communicating about your subscription, appointments, and service updates
• Improving our website functionality and user experience through analytics
• Complying with legal obligations and regulatory requirements in Malaysia

Legal Basis for Processing

We process your personal data based on the following legal foundations:

Primary Legal Basis: We process your data on the basis of consent for marketing communications and legitimate interest for service provision

Data Sharing and Disclosure

We may share your information in these limited circumstances:

• With trusted service providers who assist in delivering our services, bound by confidentiality agreements
• When required by Malaysian law, court orders, or regulatory authorities
• With your explicit consent for specific purposes you have approved

Data Retention

We retain your personal data only as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, and resolve disputes. Typically, client data is retained for 7 years after service termination as required by Malaysian financial services regulations.

Your Privacy Rights

Under Malaysian data protection law, you have the following rights:

• Right to access your personal data and receive copies of information we hold about you
• Right to correct inaccurate or incomplete personal data we maintain
• Right to withdraw consent for data processing where consent is the legal basis
• Right to restrict processing in certain circumstances
• Right to data portability for data you have provided to us
• Right to lodge complaints with relevant Malaysian data protection authorities

Cookies and Tracking Technologies

Our website uses cookies to enhance your experience and provide analytics data. Detailed information about our cookie practices is available in our dedicated Cookie Policy.

Please refer to our Cookie Policy for comprehensive details about our use of tracking technologies Cookie Policy.

Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. These include encryption, access controls, regular security assessments, and staff training on data protection practices.

Children's Privacy

Our services are designed for adults aged 18 and above. We do not knowingly collect personal data from individuals under 18 years of age. If we become aware of such collection, we will delete the information promptly.

Policy Updates

We may update this privacy policy periodically to reflect changes in our practices, services, or applicable laws. Material changes will be communicated through email or prominent website notices, with the effective date clearly indicated.

Contact Us About Cookies

For questions about this privacy policy, to exercise your privacy rights, or to discuss data protection matters, please contact us using the information provided below.